1. General Provisions

This Privacy Policy explains how HoReCa EXPO Sarajevo (hereinafter referred to as: the Organizer, we, us) collects, uses, and protects your personal data when you visit the website horecaexpo.ba or provide data via online forms (registration, applications, contact).

2. Data We Collect

• Exhibitor registration data: company name, address, Company ID/VAT ID, contact person, phone number, email.
• Contact form: name, email, subject, and message content.
• Technical data: IP address, browser type, date and time of visit (server logs and Google Analytics cookies).

3. How We Use the Data

• Processing and administration of your application to participate in the fair.
• Sending information about the fair, tickets, events, and promotions.
• Responding to your inquiries via the contact form.
• Statistical analysis of website visits (anonymized data).

4. Legal Basis for Processing

We process personal data based on:
(a) a contractual relationship (when you submit an application),
(b) legitimate interest (marketing to business users), or
(c) your explicit consent (newsletter).

5. Cookies

We use only essential cookies and Google Analytics cookies to measure traffic. Analytical data is anonymized and cannot be used to identify you as an individual. You can disable cookies in your browser settings.

6. Data Sharing

We do not sell or rent your personal data to third parties. Data may be disclosed only to:

• trusted processors (e.g. email platforms) under confidentiality agreements,
• competent authorities when legally required.

7. Data Security and Storage

Data is stored on secure servers within the EU and is accessible only to authorized personnel. We retain data for a maximum of 5 years or less if you withdraw your consent.

8. Your Rights

In accordance with the GDPR and the Law on Personal Data Protection of Bosnia and Herzegovina, you have the right to:

• access your personal data,
• rectification and erasure (right to be forgotten),
• restriction of processing,
• data portability,
• objection to direct marketing.

To exercise your rights, please contact us via the email address provided below.

9. Policy Updates

This Policy may be updated from time to time. The new version will be published on the same page with the date of revision. We recommend reviewing it periodically.

10. Contact

Please send privacy-related questions to
office@horecaexpo.ba
or by post to the Organizer’s address.